Allina Health | Aetna is an affiliate of Allina Health and Aetna Life Insurance Company and its affiliates (Aetna). Aetna provides certain management services to Allina Health | Aetna.
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You can print, complete and mail forms about enrollment, claims, prior authorization, appeals, complaints.
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Do you have questions or concerns about your care or coverage? Let us help you.
Medicare Helpline & Website — Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. Call 1-800-MEDICARE (1-800-633-4227) or (TTY: 711): 1-877-486-2048, 7 days a week, 24 hours a day. If you need help in a language other than English or Spanish, say “Agent” to talk to a customer service representative. Or visit the Medicare website.
Social Security Administration — For questions about Medicare eligibility, Social Security retirement benefits or help paying for prescription drugs.
Call 1-800-772-1213 or (TTY: 711): 1-800-325-0778, Monday to Friday, 8 AM to 7 PM or visit the Social Security website.